FAQs

Do you ship your products from overseas? I know a lot of you guys dropship from China.
Absolutely not! We're a close-knit, family-run business right here. Every Lumera Facial Sculptor ships directly from our warehouse in Lahore, ensuring you get your order fast. Plus, you're supporting a local family business.

How quickly can I expect my order?
We're on it! Most orders typically arrive within 2-3 business days once shipped. We usually get items out the door the same day, but sometimes it might take 1-2 business days to process.

Is this sculptor safe for my skin?
Totally! Our family values safety. Our sculptors are gentle on the skin, designed with high-quality materials, and free from any harmful chemicals. They're suitable for all skin types, ensuring a safe and effective experience.

Any tips on caring for the sculptor?
Easy peasy! Just wipe it down gently with a soft, damp cloth after each use. Avoid submerging it in water and follow the care guide that comes in the box.

What if I'm not happy with my purchase?
Your happiness is our top priority. If something's not right, return it within 30 days for a full refund. Check our full return policy on our website for more details.

Can I customize my skincare routine with this sculptor?
For sure! Our user-friendly design allows you to adjust the intensity and focus on different areas of your face. Dive in and make it truly yours!

I'm thinking of buying a bunch. Any deals?
Definitely! We love big thinkers. Get in touch with our team for special bulk purchase rates. You can reach us at [Contact Information].

What materials did you use for these sculptors?
We believe in quality and caring for our planet. Our sculptors are crafted using environmentally-friendly materials that are built to last.

How do I get in touch if I have questions?
We're all ears! Drop us a line at [Alishahram54@gmail.com] or Whatsapp ( 03141463052) head over to our Contact Us page. We're here to help!